The Analytics product provides you and your customers with up-to-date insights on previous shipments that each organization moved with you, based on shipment ETA and the filters applied in Settings. Through this feature, you can gain more knowledge about trends, growth, and performance to inform your business decisions.
To view your analytics, navigate to the Shipment Insights page from opening the Explore drop-down and clicking Analytics.
Filter Settings
In the top-right of the Shipment Insights page, you can customize your view using the filter setting.
When you click Apply to set a filter, the page will refresh with the new data, and you’ll see a highlighted field indicating which filter has been applied.
Click the Filter button to open a window in which you can customize a variety of fields, including:
Job Type
Organization
Origin Country
Origin Port
Destination Country
Destination Port
Arrival Time
Click the calendar button to open a window in which you can select a date range to analyze. Below this, you’ll see the field Compare To, which you can set to Previous Period or None. If you choose to compare your data to a previous period, you’ll see a +/- % on every applicable metric to indicate how it moved over time.
Overview
The Overview card offers a big-picture view of your shipment data based on the page-level filters applied. See your shipment totals, along with a chart with a visual of their trends over time:
Total Shipments
Total Volume (in m³)
Total Weight (in kg)
Top 3 Modes by # of Shipments
The Top 3 Modes by # of Shipments card breaks down the shipment data from your Overview card based on the modes your customer moves most with you.
Metrics by Mode
The Metrics by Mode cards break down your Overview card into all of the modes your customer has used to move shipments with you. See the metrics included in the Overview card, along with a visual of their trends over time.
These cards summarize your top 5 modes. All other modes are aggregated in the Other card.
💡 Shipment data from the past month appears as a dotted line to indicate an incomplete dataset. If a module is not present, that means there is not data to represent.
Metrics By Mode Over Time
The Shipment Insights page contains four cards to show your activity and performance data over time, including:
Total Shipments by Mode Over Time
Total Revenue by Mode Over Time (USD, COP)
For shippers, this is Total Cost by Mode Over Time
Volume Shipped by Mode Over Time (m³)
Weight Shipped by Mode Over Time (kg)
There are a few things you can do on each card:
Hover over the chart to see a breakdown of each metric by mode at any given time.
Click the highlighted circle to open a Shipment List window, where you can view and/or download a table of shipments from that point in time based on ETA.
Check/uncheck the boxes on the right side to select which modes to show data for.
Use the Show Totals toggle to choose whether to display the totals across all modes.
Top Routes
The Top Routes card breaks down the metrics of your previous shipments by route.
Use the View By drop-down to choose which metric to break down:
Total Shipments
Total Volume
Total Weight
Total TEU (Ocean FCL Only)
There are a few other things you can do here:
Hover over the chart to see a breakdown of the selected metric by mode for each route
Click into a column to open a Shipment List window, where you can view and/or download a table of shipments from that route
Check/uncheck boxes on the right side to select which modes to show data for
Trade Lane by Metric
The Trade Lane by Metric card contains a table of each route and its associated metrics based on the page-level filters applied.
The table contains metrics including:
Transport Mode
Container Mode
Total Shipments
Avg Transit Time (days)
Avg Delay Time (days)
Total TEU
Gross Weight (kg)
Total Volume (m³)
Averages are calculated by:
Avg. Transit Time - AVG (POD ATA - POL ATD)
Avg. Delay - AVG (POD ATA - Original POD ETA)