Filter Settings
On load, the Customs Brokerage Analytics view will be set with a 180-day ETA range, with comparison data from the previous 180-day period. All insight tiles will be filtered to this date range (based on Shipment ETA).
All financial data in this view is converted to the user's selected Default Currency. This currency selection can be modified in the Settings page. Please note that the Default Currency selector is only available if a user has invoices billed in multiple currencies.
How to use this strategically
The 180-day default gives you a solid baseline, but the comparison period is where the real value is. Use it intentionally:
Compare pre- vs. post-tariff change periods to quantify the actual duty impact on your business
Narrow to 30–60 days when investigating a specific compliance event or hold spike
💡 If you're evaluating a sourcing shift (e.g., moving production from one country to another), set your date range to bracket the transition. You'll be able to see directly in the duty and origin data whether the change is having the intended effect.
Overall Trends
The Overall Trends card provides a summary view of job trends period-over-period, providing quick insights into the growth or decline of clearance volumes, as well as goods value and duties paid.
How to use this strategically
This card is your clearance health check. Rising job count with rising duties isn't automatically a problem but rising duties with flat job count is a signal worth investigating.
Duties rising faster than goods value → possible classification drift or tariff rate changes
Job count dropping while goods value holds steady → consolidation happening, intentional or not
💡 If goods value is increasing but duty ratios are also climbing, don't assume it's just volume. It may be a shift in what you're importing. Check the Duty Summary by country and Top Duties by HTS to confirm whether specific origins or product codes are driving the change.
Top Modes by Job Count
Top Modes by Job Count breaks down clearance volumes by most common mode, providing quick insights into whether goods are moving by air, land, or sea.
How to use this strategically
Customs clearance complexity varies significantly by mode. Air entries tend to be faster but more frequent; ocean entries are higher value but carry more hold risk at certain ports.
💡 If one mode is handling a disproportionate share of your clearance jobs relative to your freight volume, it may indicate that shipments are being broken up unnecessarily which creates more entries, more compliance touchpoints, and more opportunities for holds.
Goods Origin Heatmap
The Goods Origin Heatmap is a visual representation of the declared Country of Origin for clearance jobs. This provides quick insights into supply chain risk exposure.
Duty Summary
Duty Summary shows the top 15 origin countries by goods value. Superimposed on this is the total duties paid for those goods. This ratio (duties paid to total value) provides a snapshot of relative potential value / risk for countries of origin, and can help inform supply chain diversification and supplier selection decisions.
How to use this strategically
This is your supply chain risk map. Concentration in a small number of countries isn't inherently bad, but it means tariff changes, port disruptions, or geopolitical shifts in those regions have an outsized impact on your business.
💡 Use this heatmap alongside the Duty Summary to cross-reference where your goods are coming from with how much you're paying in duties per country. A country that looks small on the heatmap may be punching well above its weight in your duty spend, and vice versa. This is one of the most powerful starting points for a sourcing diversification conversation.
Top Duties by HTS
This chart shows the top 20 HTS codes by duties paid.
Classification Consistency
The Classification Consistency table provides a list of all SKUs / product codes that have been declared under >1 HTS code, providing a quick and easy way to track consistency and compliance. Note that there are several scenarios under which a single product code may be associated with multiple HTS codes; presence of multiple codes per SKU does not imply an issue.
How to use this strategically
Multiple HTS codes per SKU isn't always an error: product use, country of origin, or material composition can legitimately affect classification. But inconsistency at scale is a compliance risk worth reviewing.
Prioritize SKUs that appear in this table and in your Top Duties by HTS — those are the ones where inconsistency has the highest financial and compliance exposure.
💡 Think of this table as your audit checklist. If a high-volume SKU has been declared under three different HTS codes in the past 180 days, that's a conversation to have with your broker before CBP has it for you.
US Import Holds
This chart shows the top US ports of entry where a customs hold (CBP or PGA) has been issued. Note that the shipment count is not active holds; it is the count of all shipments for which a hold was issued at that port of entry during the specified filter timeframe.
How to use this strategically
This chart shows you which ports of entry have the most hold activity on your shipments. It's not related to current holds, but historical patterns. Patterns here are more useful than individual events.
A single port consistently appearing at the top → possible targeting pattern worth discussing with your broker
Hold counts rising period-over-period → worth reviewing whether specific commodities, origins, or HTS codes are triggering increased scrutiny
💡 If one port of entry dominates your hold history, consider whether routing flexibility exists for those lanes. Some importers strategically route certain commodities through ports with lower historical hold rates for similar goods.