If you have any questions reach out to your Account Manager
International Freight
CO2 Charts: With the new dashboards we will no longer display CO2 charts for customers who do not have access to CO2 or invoice data. Previously these charts would appear but would display 0's for users, orgs or tenants.
Total Cost per Freight Unit: This metric has been recalculated, so it now matches your invoices and Total Costs. Our chart calculates a true weighted average: it sums all costs and all units for the period, then divides once. This gives the actual rate you paid per kilogram, cubic meter, or TEU - multiply it by any buckets unit and you get real spend back.
Customs Brokerage
Currency Related Fields: We improved how currency is converted and displayed across the platform.
Top Modes Summary - Ocean Shipments: If a shipment has only one container, we show that containers actual type. If a shipment has multiple containers, we now show a consistent standard label of Ocean CNT instead of picking one at random. You may see some shipments container type shift as a result.
Account Health
Shipment Org Counts: We identified an issue with the previous system that caused some organizations to be excluded from these counts incorrectly. With this fix you may see slightly more organizations included in this number going forward.
Invoicing Amounts: We improved how currency is converted and displayed
Message Count: We identified an issue with the previous system that double-counted messages in some cases. For example: previously a single message could be counted twice if more than one user was linked to it. The counts you see now reflect the actual number of distinct messages, so this number may be lower than what you saw previously.