Logixboard's Integration with Revenova supports all features outlined in the Trucking Visibility product article.
The integration is built atop standard Salesforce platform APIs, polling for data every 5 minutes to provide near real-time updates to your clients.
Visit the Revenova Mapping Guide for more information on which fields are leveraged to drive the product experience.
FAQ:
Q: How does the integration work?
A: Logixboard integrates with Revenova through Salesforce platform APIs. Data is refreshed in near-real time (every 5 minutes). Initial setup is a breeze, and only requires providing your LXB representative with temporary administrative access to Salesforce.
Q: Will the integration lead to additional fees from Salesforce or Revenova?
A: No. Our integration uses standard, public APIs and is built to abide by all Salesforce API governor limits. Additional fees are not anticipated.
Q: How long will it take to configure the integration and what do I need to do?
A: The limiting factor is administrative access to Salesforce, which is needed to configure appropriate API communications. Once the LXB team has access, setup can be completed in just a day or two. Ongoing access (after initial setup) is recommended for troubleshooting purposes, but not required.
Q: What data is pulled from Revenova?
A: Please see our public mapping guide.
Q: I’m using an external data feed (e.g., MacroPoint, TruckerTools, direct carrier integrations) to update Loads in Revenova - will Logixboard pull in those updates?
A: Yes! As long as the data is covered in the mapping guide (linked above), external data feeds will also update LXB. This includes live tracking data and carrier milestones.
Q: Can LXB backfill data?
A: Not at this time. However, any record that is updated after the integration is completed will be sent to LXB, and in most cases it is possible to use internal Salesforce tools to bulk-update records if you wish to push historical records to LXB.
Q: Can the LXB Trucking experience include data from both CW1 and Revenova?
A: Yes! Dual data feeds are supported and data from both integrations can be used to populate the Trucking experience. Please keep in mind that the data / features supported by each integration will vary, and so the experience may be different for loads from CW1 versus those from Revenova.
Q: Can I use LXB for Revenova only (i.e., no international TMS integration)?
A: Not at this time, though we’d love to discuss this further!