This data processing addendum (“DPA”) amends and forms part of the written agreement between Customer and Logixboard titled Master Services Agreement (“Agreement”). In the event of any conflict or inconsistency between this DPA and the Agreement, the terms of this DPA shall prevail to the extent of such conflict.

1.1 In this DPA:

a) “Controller”, “Data Subject”, “Personal Data”, “Personal Data Breach”, “Processing”, “Processor”, and “Supervisory Authority” have the meaning given to them in the GDPR;

b) “Customer Personal Data” means any Customer Data that constitutes Personal Data, the Processing of which is subject to Data Protection Laws, for which Customer or Customer’s customers are the Controller, and which is Processed by Logixboard to provide the Services;

c) “Data Protection Laws” means General Data Protection Regulation (EU) 2016/679 (“GDPR”) and e-Privacy Directive 2002/58/EC (as amended by Directive 2009/136/EC), and their national implementations in the European Economic Area (“EEA”), Switzerland, the UK General Data Protection Regulation and the UK Data Protection Act 2018, each as applicable, and as may be amended or replaced from time to time;

d) Data Subject Rights” means Data Subjects’ rights to information, access, rectification, erasure, restriction, portability, objection, and not to be subject to automated individual decision-making in accordance with Data Protection Laws;

e) “International Data Transfer” means any transfer of Customer Personal Data from the EEA, Switzerland or the United Kingdom to an international organization or to a country outside of the EEA, Switzerland and the United Kingdom;

f) “Services” means the services provided by Logixboard to Customer under the Agreement;

g) “Subprocessor” means a Processor engaged by Logixboard to Process Customer Personal Data; and

h) “SCCs” means the clauses annexed to the EU Commission Implementing Decision 2021/914 of June 4, 2021 on standard contractual clauses for the transfer of personal data to third countries pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council as amended or replaced from time to time;

j) “UK Addendum” means the addendum to the SCCs issued by the UK Information Commissioner under Section 119A(1) of the UK Data Protection Act 2018 (version B1.0, in force March 21, 2022).1.2 Capitalized terms used but not defined herein have the meaning given to them in the Agreement.

2.1 This DPA applies to Processing of Customer Personal Data by Logixboard to provide the Services.

2.2 The subject matter, nature and purpose of the Processing, the types of Customer Personal Data and categories of Data Subjects are set out in Appendix 1.

2.3 Customer is a Controller and appoints Logixboard as a Processor on behalf of Customer. Customer is responsible for compliance with the requirements of Data Protection Laws applicable to Controllers, including, if applicable, the requirement to provide Data Subjects with sufficient notice and obtain consents in accordance with the Data Protection Laws.

2.4 Customer acknowledges that Logixboard may Process Customer Personal Data relating to the operation, support, or use of the Services for its own business purposes, such as billing, account management, data analysis, benchmarking, technical support, product development, and compliance with law. Logixboard is the Controller for such Processing and will Process such data in accordance with Data Protection Laws.

3.1 Logixboard will Process Customer Personal Data to provide the Services and in accordance with Customer’s documented instructions.

3.2 The Controller’s instructions are documented in this DPA, the Agreement, and any applicable statement of work.

3.3 Customer may reasonably issue additional instructions as necessary to comply with Data Protection Laws. Logixboard may charge a reasonable fee to comply with any additional instructions.

3.4 Unless prohibited by applicable law, Logixboard will inform Customer if Logixboard is subject to a legal obligation that requires Logixboard to Process Customer Personal Data in contravention of Customer’s

4.1 Logixboard will ensure that all personnel authorized by Logixboard to Process Customer Personal Data are subject to an obligation of confidentiality.

5.1 Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of Processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, Logixboard will implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including the measures listed in Appendix 2.

5.2 Customer acknowledges that the security measures in Appendix 2 are appropriate in relation to the risks associated with Customer’s intended Processing, and will notify Logixboard prior to any intended Processing for which Logixboard’s security measures may not be appropriate.

5.3 Logixboard will notify Customer without undue delay after becoming aware of a Personal Data Breach involving Customer Personal Data. If Logixboard’s notification is delayed, it will be accompanied by reasons for the delay.

6.1 Customer hereby authorizes Logixboard to engage Subprocessors. A list of Logixboard’s current Subprocessors is included in Appendix 0.

6.2 Logixboard will enter into a written agreement with Subprocessors which imposes obligations as required by Data Protection Laws.

6.3 Logixboard will notify Customer prior to any intended change to Subprocessors. Customer may object to the addition of a Subprocessor based on reasonable grounds relating to a potential or actual violation of Data Protection Laws by providing written notice detailing the grounds of such objection within thirty (30) days following Logixboard’s notification of the intended change. Customer and Logixboard will work together in good faith to address Customer’s objection. If Logixboard chooses to retain the Subprocessor, Logixboard will inform Customer at least thirty (30) days before authorizing the Subprocessor to Process Customer Personal Data, and Customer may immediately discontinue using the relevant parts of the Services, and may terminate the relevant parts of the Services within thirty (30) days.

7.1 Taking into account the nature of the Processing, and the information available to Logixboard, Logixboard will assist Customer, including, as appropriate, by implementing technical and organizational measures, with the fulfilment of Customer’s own obligations under Data Protection Laws to: comply with requests to exercise Data Subject Rights; conduct data protection impact assessments, and prior consultations with Supervisory Authorities; and notify a Personal Data Breach.

7.2 Logixboard will maintain records of Processing of Customer Personal Data in accordance with Data Protection Laws.

7.3 Logixboard may charge a reasonable fee for assistance under this Section 7. If Logixboard is at fault, Logixboard and Customer shall each bear their own costs related to assistance.

8.1 Upon reasonable request, Logixboard will make available to Customer information reasonably necessary to demonstrate Logixboard’s compliance with its obligations under this DPA and will allow and provide reasonable cooperation for any audits, including inspections, mandated by a Supervisory Authority or reasonably requested no more than once a year by Customer and performed by an independent auditor as agreed upon by Customer and Logixboard. The foregoing shall only extend to those documents and facilities relevant and material to the Processing of Customer