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User Role Permissions: Capabilities and Limitations
User Role Permissions: Capabilities and Limitations

Learn which actions and access levels are permitted for each role type to help you manage permissions effectively.

Rohan Shrestha avatar
Written by Rohan Shrestha
Updated over 2 months ago

User role permissions in Logixboard are designed to control access to various features and data within the application. This guide outlines the capabilities and limitations for each of the profiles.

User Role Types:

  1. User Administrator

  2. Operator

  3. Customer

  4. External User

  5. Demo User

1. User Admin

Access all organizations: Admin users have full access to organizational records and documents.

View As feature: In addition to Admin view, these users have the ability to view the platform as an Operator, Customer and Demo User.

Manage user accounts and permissions: Admins can invite new users, manage user invitations, delete or assign more organizations to an existing user.

Announcements: Create and update announcement banners

Site Customization: This includes updating the primary brand color, logo and favicon

Add/Update customer logo: Upload a custom logo for organizations

Default Shipment Explorer View: Customize the Shipment Explorer table, save and set a default view for customers by selecting a Saved View.

Document Types: Select document types that their customers will be allowed to upload. Changing these settings won't affect previously uploaded files.

Visibility Settings: Customize what information you want visible to your customers.

Bookings Auto-Approval: Configure auto-approval for Bookings.

2. Operator

An Operator is an internal user and can be granted access to multiple organizations across the application. There are 3 different Operator access levels.

Operator - All Organizations

Has access to an aggregate view of all organizations in the Logixboard account.

Operator - Select Organizations

Has access to individual organizations as assigned within Logixboard. 

Operator - CargoWise Staff

Has access to individual organizations based on their CargoWise Staff Permissions settings. You can add additional organizations in Logixboard beyond what they have via CargoWise Staff Permissions. 

Operator - CargoWise Branch

Has access to organizations based on the user's associated branches in CargoWise. You can add additional organizations in Logixboard beyond what they have via CargoWise Staff Permissions.

3. Customer

A Customer is the most common type of user. A user can be granted access to multiple organizations.

4. External User

This user role will only have access to bookings they create. External users cannot be assigned to organizations.

5. Demo User

The demo environment uses anonymized data, enabling LSPs to demonstrate the platform's capabilities to current and prospective customers without exposing sensitive information from other clients.

Capabilities and Limitations:

Admin

Operator

Customer

Update Profile and Password

✔️

✔️

✔️

Change Default Reference ID

✔️

✔️

✔️

Manage Notification

✔️

✔️

✔️

Set up Multi Factor Authentication

✔️

✔️

✔️

Change Default Currency

✔️

✔️

✔️

View As

✔️

✔️

Auto-approve Booking

✔️

✔️

Invite New User

✔️

(Optional)

Add/Update Customer logo

✔️

Update Brand Color and Logo

✔️

Manage Announcement

✔️

Update Document Type

✔️

Shipments Explorer View Customization

✔️

Shipment Visibility Settings

✔️

Update Organization Details

Update User Email

Need more assistance? If this article didn’t solve your issue, please reach out to our Support team at [email protected]. We're here to help!

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