Overview
The Companion (also known as Clockwork) is an Outlook add-in that helps you process inbound logistics email faster by extracting key details, finding the right shipment or declaration, and tying emails and documents back to the correct file as an e-doc upload.
What Clockwork helps with
Finding shipments without needing to search for them.
Uploading email attachments to the correct shipment or declaration.
Providing quick links to carrier sites.
Gathering details about a shipment without needing to leverage CargoWise.
Creating new files or jobs directly from emails.
Maintaining existing files or jobs as the shipment moves through its lifecycle.
What you’ll learn in this guide
How to open Clockwork, lookup shipments, upload documents, troubleshoot common issues, get support, or suggest feedback.
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