What is Anonymous Access?
Anonymous access in Logixboard allows users to view certain pages and information related to Shipment without the need for logging in. This feature provides a balance between accessibility and data protection.
What Can Anonymous Users See and Do?
1. View Shipment info without logging in
When a user visits a Logixboard page (via URL) that supports anonymous access and they do not have an active Logixboard session, they can still view the anonymous version of that page.
Here’s how it looks like when a Shipment is viewed by a non-logged in user (left) VS when a logged in user views the same Shipment (right)
2. Use the Search Option
a. Widget
Logixboard offers search widget that can be embedded on a customer's website. This allows end users to search for shipments directly from the customer's website without logging in.
Find more information about the Search Widget and how you can implement it on your website here.
b. Search Bar
Users have the ability to search for Shipment information via the search bar without logging in.
Find more information about the Search bar here.
3. View Shipment Activity tab
Non logged in users have the ability to see all the Event Updates within the Activity tab of the relevant Shipment.
4. Users can search by:
| Authenticated User | Anonymous User |
Shipment ID | ✔️ | ✔️ |
Order ID | ✔️ | ✔️ |
Container Number | ✔️ | ✔️ |
Product Code | ✔️ | ❌ |
House Bill | ✔️ | ✔️ |
Master Bill | ✔️ | ✔️ |
Air Waybill | ✔️ | ✔️ |
Seal Number | ✔️ | ❌ |
Declaration Entry Number | ✔️ | ❌ |
Trucking Job ID | ✔️ | ❌ |
Limitations of Anonymous Access
While anonymous access provides some visibility, it's important to note the following limitations:
Full shipment details and sensitive information (addresses, documents, and invoices) are not accessible
Advanced features and personalized data require logging in
The extent of information available may vary depending on how each customer has configured their Logixboard instance
Transitioning to Logged-In Access
Anonymous access in Logixboard provides a preview of the platform's capabilities while maintaining data security, encouraging users to log in for a complete experience.
When a non authenticated user decides to access more information, they will be prompted to Request Account access.
Users will be requested to enter and submit the required details.
If the user is an existing user, they can click on the Sign In button, which will redirect them to the authentication flow. After successful authentication, the user will be redirected to the authenticated version of the page they started from, providing full access to their account features and data.