Logixboard Support

Support Team

Pete Crosby

Frequently asked questions and troubleshooting tips for the Logixboard platform

FAQ & Troubleshooting

Accounting and Invoices FAQ

Upload documents directly to the platform

Uploading Documents

Accounting and eDocs

Most commonly asked questions about the dashboard

Dashboard FAQs

Dashboard

Most commonly asked questions about shipment tracking

Shipment Tracking FAQs

Learn about all the key features of Shipment Explorer

Shipment Explorer FAQs

Shipment Visibility FAQs

Understand how alerts sent to users via email when there's a modification to the expected arrival or departure time of a shipment.

ETA/ETD Change Notifications: How They Work

This article explains the different shipment transport statuses, what they mean, and when they occur during the shipping process.

Understanding Shipment Transport Statuses

Forwarding Shipment

Commonly asked questions about the orders module

Orders Explorer FAQs

Missing Order IDs in LXB Order Creation Workflows

Troubleshooting Missing Order IDs

Forwarding Orders

Most commonly asked questions about bookings management

Bookings FAQs

Bookings

Most commonly asked questions about the container explorer

Container Explorer FAQs

Containers

Most commonly asked questions about CO2 tracking

Carbon Emission CO2 FAQs

Why your CO2 data might be missing

Carbon Emission CO2

This document guides you how you can create a Warehouse Order via Logixboard and where we map and generate the data options from.

Warehouse Order Creation Guide

Warehousing FAQs

Warehousing

Trucking FAQs

Trucking

Settings and Notifications FAQs

Find answers related to frequently asked questions related to User Role and transition

User Role Transition FAQs

Custom Data Fields FAQs

Advanced Features & Customization

Find answers and get help from Intercom Support and Community Experts

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