Why make a phone call or send an email just to get an order started? You can create a purchase order directly in the CX Portal. The moment it's saved, the freight forwarder is automatically notified and a record is created. No chasing, no lag, no duplicate data entry.
To learn more about orders, click here.
Create a Purchase Order
Step 1: Go to the Orders page From the top navigation, click Orders.
Step 2: Click "Create Order" You'll find this button in the top right corner of the Orders page.
Once the order is created, it cannot be edited in Logixboard. Any edits made by the LSP in CargoWise will be represented in Logixboard.
Step 3: Fill in the order details Complete the order form with the following:
Supplier — who you're ordering from
Required ExWorks date — when goods need to be picked up from the supplier
Required In Store date — when goods need to arrive at your location
Required ExWorks = Pick Up Date
Required In Store By = Delivery Data
Step 4: Add your line items Enter the product details for each item in the order, including quantities, weights, and volumes
💡Each line item added becomes searchable and traceable in your Orders explorer.
That means instead of hunting through shipment IDs or container numbers to find what you're looking for, you can pull up exactly what you need by product, quantity, or PO number.
If you're managing multiple suppliers or high-volume orders, this is what keeps things from falling through the cracks.
Step 5: Attach any documents Upload relevant files like invoices or packing lists directly to the order.
Once the order is saved in Logixboard, the Order ID gets created by Cargowise1 automatically, but may say pending briefly while populating.
Step 6: Save the order Click Save. Your freight forwarder will be notified by email automatically, and the order will appear in your Orders explorer with a system-generated Order ID.
❓ FAQs
Who can create the order?
Only your client can.