Clockwork Documentation
In-depth guides and other resources to get the most from the Outlook Companion.
Deployment GuideThis guide walks IT and operations managers through setup, access, and rollout so employees can install the Outlook Companion, sign in, and start using it in Outlook with minimal disruption.
Operator HandbookThe complete end-user guide to the Companion in Outlook, including core workflows, best practices, and troubleshooting tips for common problems.
Guides
A few documents that show you how to apply and use the Companion in your day to day.
Clockwork FAQGet help with your Companion. Here are the most common questions we see.
Quickstart Guide for OperatorsLearn how to open the Companion in Outlook, connect your account, and finish user configuration.
Shipment Matching and Search
Staff Reference AssignmentThis guide talks about how Staff Assignment works between the Companion and TMS.
Document Upload (eDocs)Get help uploading documents to files.
Opening Clockwork CompanionGet help opening the Clockwork Companion and pinning it for easy access within Outlook.
Clockwork Support and FeedbackHelp center wasn't enough? Find out how to get support with your Companion or submit product feedback.