The Detailed Shipment View is where you can access all available information about any given shipment. It consolidates real-time statuses and details to address the most common customer inquiries, starting with the age-old question, “Where’s my stuff?”
Manage the shipment page using the options in the top-right corner:
Click the pin icon to pin the shipment to your dashboard. This will add it to the Pinned Shipments table on your Dashboard view.
Click the bell icon to follow the shipment. This will opt you into notifications for all status changes, document uploads, and messages.
Click the message icon to open up the shipment’s messaging window. This will show all conversation history related to that shipment.
Shipment Status Bar
The Shipment Status Bar is the first thing you see when landing on the Detailed Shipment View. It provides a snapshot view of the shipment’s stage in its journey by reflecting the status with a green highlight.
Orders
The Orders section contains information about orders associated with the shipment, including statuses and milestones.
Shipment Details
The Shipment Details section contains basic information about each shipment.
Fields in this section include:
Route
Type
Master Bill
House Bill
Primary Mode
CO2e Emissions (This is only available if the CO2 Reporting feature is enabled.)
Order ID(s)
Shippers Reference
Planned ETA
ATA
Incoterms
Pickup Required By
Actual Pickup Date
Consignee
Shipper
Local Client
Service Level
Additional Reference Numbers
Route Details
The Route Details section provides real-time location data on a given shipment. In the map at the top, you’ll see the planned route, with a blinking blue dot indicating your vessel location based on AIS data.
Click on the satellite icon to open a Vessel Information window, which contains information including:
ETA to Next Port
Next Port Name
Last Updated
Below the map, the timeline displays each leg of the shipment and the corresponding details. The blinking blue dot indicates which leg of the journey the shipment is currently on.
Cargo and Container Details
The Cargo Details section contains any available information on your shipment cargo.
Click Details next to a container to see more detailed milestones and details for that individual container.
Brokerage Details
The Brokerage Details section contains the shipment’s brokerage information, including:
Declaration Entry #
Import Customs
ISF Details
The ISF Details section contains all available import security filing information, including:
Status
First Accepted
Last Accepted
Filing Status
Bill Status
Ocean Bill
House Bill
Master Bill
Customs Reference
Carrier SCAC
ISF ID
Shipment Type
Action Reason
Ship to Party
🛠️ ISF is only available if this feature has been enabled.
Documents
The Documents tab in the sidebar of the Detailed Shipment View includes all documents related to the shipment.
There are a few things you can do on this page:
Click the Download All Documents button to export a zip file containing the documents in the table.
Click the Upload button to open a window that allows you to add a new file related to the shipment.
Click the download icon to export the table in CSV format.
Click on the column headers to sort or filter the data in the table.
💡Only Admins and Operators can see published and unpublished documents from CargoWise. All other users can only view published documents.
Notes
The Notes tab in the sidebar of the Detailed Shipment View contains all client-visible job notes linked to the shipment in CargoWise, including any clickable links.
The Job Notes card will include the following information:
Note description
Date/time of last import/update
Shipment ID
Note content
When a note has been added or updated, you will see a notification with a red dot stating New Note or Last Updated.
💡The system only pulls in notes created or edited after January 18th, 2023.
Invoices
The Invoices tab in the sidebar of the Detailed Shipment View includes all invoices related to the shipment.
There are a few things you can do on this page:
Click the Download Docs button to export a zip file containing the invoices in the table.
Click into the context menu in the far-right header to export the table in CSV format.
Click into the column headers to sort or filter the data in the table.
🛠️ The Invoices tab is only visible to users who have Accounting enabled.
Activity
The Activity tab in the sidebar of the Detailed Shipment View includes all events related to the shipment and the date they were completed.
Events include:
Documentation Received
Shipment Departed
Shipment Received
Shipment Arrived
Freight Loaded/Unloaded
Activity tab icons explained
The colors of the icons don't hold any particular relevance, but the icon as a whole represents the specific mode of transport related to an event.
For example, we might see an "Arrival" event at two ocean ports and an inland rail terminal.
The first two would show the ocean icon, and the latter would show the rail icon.
This helps provide visual cues to the user as the job progresses through the various modes of an intermodal journey.
Whenever we receive an event from CargoWise that does not have a specific mode associated to it, we use the generic grey icon.
The lack of mode specification from CargoWise can be due to a variety of things:
Automation quirks in CargoWise
Manually-added events
Bad data etc.
We do the best we can to fill in unknowns, but sometimes we can't and so you'll see some inconsistencies.
In this case, this is the icon displayed when the transport mode is either:
Courier
FIxedTransport
OwnPropulsion
Pedestrian
RollOnRollOffFreight
Storage
Unknown